Our Mission at Turner Business Appraisers
Mission:
To be the best audit firm in our industry in service and in work-product. We will achieve excellence by hiring, training and retaining highly competent teammates while cultivating an attitude to always do what is right.
Core Values:
People
- Our customers are our partners –Our goal is to retain our current customer base and add new customers at a manageable growth rate
- We will honor & respect people
- We will love our neighbors as ourselves
- We will be quick to listen, Slow to Anger, & Slow to Speak
- We will ensure that all employees have a clean, comfortable, safe work environment
- We will nurture relationships that are characterized by commitment and mutual respect between us and our partners (e.g., local government Staff, Taxpayers, the Department of Revenue and Tax Professionals)
- When an impasse arises on a ambivalent issue, we will yield our judgment to the customer
Service
- We will deliver customer-focused Service, with a quality, reliable work-product
- We will maintain a cheerful and positive attitude toward teammates, customers and all other contacts.
- We will glorify God with our work
Profits
- We will be humble and Biblical stewards with our resources.
- We will maximize revenue generation by efficiently and effectively completing assignments in a timely manner.
- Each member of the team is to be fiscally responsible for their discretionary spending (e.g., travel, meals, hotel, etc.)
Commitment to Excellence
- We will courteously return all customer phone calls and emails within 1 business day
- We will complete all audits within 60 days of initial contact (date of initial letter)
- Through personal development we will train and develop the most knowledgeable staff of auditors in our industry
- We will invest in the latest technology to stay ahead of our competitors